Shipping
All jewelry and clothes are shipped via DHL or UPS with Signature Required.
Please enquire for International shipping rates or if you have a preferred shipping carrier.
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Milan Studio Pick Up – Free
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DHL/UPS Express: Italy €19, Europe €40, USA/Canada €55, Rest of the World €69
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Bici Bike Couriers (Milan Only)* – €10 - the greenest shipping method
All of our items are shipped in recycled paper boxes. In this way we use less energy, water, and produce lower carbon emissions. We believe that the small details make the difference and that by conscious packing and shipping we can contribute for a better world.
To check the status of your order please email us at studio@maisonnoircatcher.com
Can I return my item?
Due to the handmade nature of our pieces, we do not offer refunds at this time, but you are welcome to exchange pieces for an item of equal or higher value within 14 days of purchase. When shipping back your order, please include a note with your contact information. We suggest shipping with a reliable and insured carrier only. NOIR CATCHER is not responsible for lost or stolen packages in the case of a returned shipment.